At SAT Mexico, we believe that tourism has the power to create positive transformation by enriching people’s lives, strengthening local economies, preserving cultural and natural heritage, and contributing to the well-being of present and future generations.
As a Mexican Destination Management Company specializing in inbound tourism, luxury travel, group travel, incentive programs, and events, we recognize our responsibility to conduct our operations in accordance with the principles of sustainability by integrating environmental, social, cultural, and economic considerations into every business decision we make.
We believe that business success must go hand in hand with the conservation of natural resources, respect for host communities, the protection of human rights, and the creation of shared value for all of our stakeholders.
Our commitment to sustainability is not a standalone initiative but a strategic pillar that guides the planning of our business, the design of our products, the selection of our suppliers, the delivery of our services, and our relationships with employees, clients, and business partners.
We promote a responsible tourism model that seeks to minimize the negative impacts of our activities while maximizing the economic, social, and environmental benefits generated for the destinations in which we operate.
This Corporate Sustainability and Responsible Tourism Policy establishes the framework for the sustainable management of SAT Mexico.
Its purpose is to integrate sustainability into every area of the organization by establishing the principles, commitments, and guidelines that support our business decisions while fostering an organizational culture based on responsibility, ethics, and continuous improvement.
This policy applies to all operations carried out by SAT Mexico and is mandatory for:
This policy also guides SAT Mexico’s relationships with clients, local communities, and all other stakeholders.
For SAT Mexico, sustainability represents a long-term commitment to balancing economic growth, environmental conservation, social development, and respect for Mexico’s cultural identity.
We recognize that every journey has the potential to create either positive or negative impacts. Therefore, we strive to ensure that every experience we design contributes to:
Our goal is for every experience organized by SAT Mexico to leave a positive legacy in the destinations we serve.
All corporate decisions related to sustainability are based on the following principles:
We conduct our business with honesty, transparency, and accountability, fostering an ethical culture both within and outside our organization.
We design and promote experiences that respect natural and cultural heritage, generate benefits for host communities, and contribute to the conservation of tourism destinations.
We recognize our responsibility to minimize the environmental impacts of our operations through the efficient use of natural resources, pollution prevention, and the promotion of sustainable practices.
We support the conservation of Mexico’s flora, fauna, and ecosystems by promoting only those activities that are compatible with biodiversity conservation and animal welfare.
We foster an environment based on respect for human rights, equal opportunity, diversity, inclusion, and the dignified treatment of every individual.
We recognize that tourism should generate tangible benefits for the communities where we operate. Whenever possible, we prioritize hiring local talent, sourcing regional products, and collaborating with small and medium-sized enterprises.
We promote respect for Mexico’s historical, archaeological, and cultural wealth by encouraging experiences that celebrate the authenticity of destinations and contribute to their preservation.
We foster a culture of learning and innovation that enables us to continuously improve our sustainability performance while adapting to emerging challenges, market expectations, and international best practices.
Sustainability is an integral part of SAT Mexico’s corporate strategy and a shared responsibility across every level of the organization.
General Management leads the implementation of this policy and promotes the integration of sustainability principles into strategic decision-making.
Each department is responsible for incorporating these principles into its processes, objectives, and daily activities, while every employee is expected to act consistently with the values and commitments established in this policy.
SAT Mexico will actively promote collaboration with suppliers, clients, public authorities, local communities, and other stakeholders in order to strengthen the positive impact of its operations and support the development of a more sustainable tourism model in Mexico.
SAT Mexico recognizes that environmental conservation is essential for the long-term sustainability of tourism and for the well-being of the communities where we operate.
We are committed to integrating environmental considerations into the planning, design, and delivery of our services, seeking to prevent, minimize, and, whenever possible, offset the impacts generated by our activities.
To achieve this, we promote a culture of environmental responsibility based on continuous improvement, innovation, and collaboration with our stakeholders.
SAT Mexico promotes the efficient and responsible use of natural resources throughout all of its operations.
We are committed to:
Whenever feasible, we will prioritize alternatives with lower environmental impacts without compromising the quality of our services.
SAT Mexico recognizes that climate change represents one of the greatest challenges facing the global tourism industry.
Accordingly, we are committed to reducing our environmental footprint through actions such as:
We recognize that effective climate action requires the active participation of our employees, suppliers, clients, and strategic partners.
SAT Mexico promotes waste prevention and reduction by applying circular economy principles whenever possible.
We are committed to:
Our objective is to progressively develop more efficient operations with lower levels of waste generation.
Mexico is home to one of the world’s richest biodiversities, and SAT Mexico recognizes its responsibility to contribute to its conservation.
We are committed to:
All decisions regarding activities in natural environments shall always be guided by the principles of prevention and respect for ecosystems.
SAT Mexico recognizes that animal welfare is an essential component of responsible tourism.
Accordingly, we will:
Our commitment to animal welfare is an integral part of our sustainability strategy.
Mexico’s landscapes, ecosystems, and natural areas represent an invaluable natural heritage.
SAT Mexico promotes practices that contribute to their conservation through:
Our objective is to ensure that every experience contributes to preserving destinations for future generations.
We recognize that a significant portion of our environmental and social impacts is generated through our supply chain.
Accordingly, we seek to collaborate with suppliers that:
Whenever possible, preference will be given to local suppliers that demonstrate a strong commitment to responsible and sustainable business practices.
SAT Mexico promotes innovation as a key driver for continuously improving our sustainability performance.
We encourage the adoption of new technologies, processes, and solutions that enable us to:
We understand innovation as an ongoing process that contributes to building a more responsible, competitive, and future-ready tourism industry.
At SAT Mexico, we understand that sustainability is only possible when people are placed at the center of our decisions.
Accordingly, we foster a workplace built on respect, equity, inclusion, and professional development, ensuring that every individual with whom we interact is treated with dignity, regardless of their origin, nationality, gender, age, sexual orientation, gender identity, disability, religion, social status, or any other characteristic protected under applicable law.
Our commitment extends to our employees, clients, suppliers, local communities, and all other stakeholders.
SAT Mexico conducts its business in accordance with internationally recognized human rights principles.
We are committed to:
We expect our suppliers and business partners to uphold these same principles.
SAT Mexico maintains a zero-tolerance policy toward any form of abuse, exploitation, or violence against children and adolescents.
We are committed to:
Protecting children is a shared responsibility across our entire organization.
We believe that diversity strengthens our organization and enriches the experiences of both our employees and our clients.
Accordingly, we promote:
We will not tolerate any form of discrimination, exclusion, or unequal treatment.
SAT Mexico recognizes that tourism should generate meaningful benefits for host communities.
Whenever possible, we will seek to:
Our objective is for tourism to serve as a catalyst for improving the quality of life within the communities we visit.
Mexico possesses an extraordinary historical, archaeological, artistic, and cultural heritage.
SAT Mexico promotes experiences that:
We encourage our travelers to act with cultural sensitivity and to appreciate the diversity that defines Mexico.
SAT Mexico understands responsible tourism as tourism that creates economic, social, and environmental benefits for destinations while minimizing the negative impacts of tourism activities.
Accordingly, we strive to:
Our purpose is to create memorable travel experiences that contribute positively to the sustainable development of Mexico.
We are committed to providing experiences founded on transparency, quality, and responsibility.
To achieve this, we will:
We believe that travelers are essential partners in building a more sustainable tourism industry.
Our suppliers play an essential role in fulfilling our sustainability commitments.
SAT Mexico seeks to establish business relationships with organizations that:
Sustainability is a key consideration within our supplier evaluation and selection processes.
We believe that education and communication are fundamental tools for strengthening responsible tourism.
Accordingly, SAT Mexico promotes awareness initiatives aimed at:
These initiatives may include awareness campaigns, educational materials, training programs, and recommendations on sustainability best practices.
Our objective is to inspire a culture of shared responsibility among everyone involved in our operations.
Sustainability is a shared responsibility that requires knowledge, commitment, and the active participation of everyone at SAT Mexico.
Accordingly, the Company promotes regular training and awareness programs for its employees to strengthen the competencies required to integrate sustainability principles into their daily responsibilities.
Training programs may include, among other topics:
SAT Mexico also encourages the exchange of best practices and continuous learning as essential components of our organizational culture.
To ensure the effectiveness of this Policy, SAT Mexico will implement mechanisms to periodically monitor and evaluate its sustainability performance.
Whenever applicable, performance indicators may include:
The results obtained will be used to identify opportunities for improvement and to strengthen decision-making processes throughout the organization.
SAT Mexico is committed to maintaining open and transparent communication regarding its sustainability commitments, initiatives, and progress.
Whenever possible, we will:
We believe that transparency strengthens trust and supports the continuous improvement of our organization.
General Management is responsible for:
Managers and department leaders are responsible for:
All employees are expected to:
SAT Mexico expects its suppliers and strategic partners to:
SAT Mexico recognizes that sustainability is a dynamic process that requires continuous adaptation and evolution.
Accordingly, we are committed to:
Our commitment is to continuously advance toward a management model that creates an ever-greater positive impact on people, the environment, and the destinations where we operate.
This Corporate Sustainability and Responsible Tourism Policy shall be reviewed at least every two years, or earlier whenever significant changes occur in:
Any revisions to this Policy shall be approved by General Management and communicated to the appropriate areas of the organization in a timely manner.
SAT Mexico has developed this Policy based on internationally recognized sustainability and responsible tourism principles and best practices.
Our sustainability management seeks to remain aligned with internationally recognized standards related to:
We also promote a culture of continuous improvement that enables us to evolve in line with scientific advances, regulatory developments, and the expectations of the international tourism industry.
At SAT Mexico, we believe that the true success of a tourism company is measured not only by the journeys it creates, but by the positive impact it leaves on people, communities, and the destinations that make each experience possible.
We are convinced that sustainability represents an opportunity to create shared value, strengthen our organization’s competitiveness, and contribute to the preservation of Mexico’s extraordinary natural and cultural heritage.
Accordingly, we reaffirm our commitment to act with integrity, responsibility, and a long-term vision by integrating sustainability into every decision we make and by working collaboratively with our employees, suppliers, clients, local communities, and strategic partners to build a more responsible, inclusive, and resilient tourism industry.
Every journey organized by SAT Mexico should be a memorable experience for our travelers while also making a positive contribution to the future of Mexico and the generations to come.
