1. Statement of Commitment

At SAT Mexico, we recognize that the health, safety, and well-being of our employees, clients, suppliers, and everyone involved in our operations are fundamental priorities for the development of responsible and sustainable tourism.

We are committed to providing a safe, healthy, and risk-aware working and operating environment by promoting a preventive culture based on shared responsibility, legal compliance, continuous improvement, and proactive risk management.

Our commitment extends to all activities carried out by SAT Mexico, including the planning, coordination, and operation of travel programs, events, tourism experiences, transportation services, and any other services provided by or on behalf of the Company.

2. Purpose

This Policy establishes the principles, responsibilities, and guidelines designed to prevent workplace accidents, occupational illnesses, and operational incidents while promoting safe and hygienic conditions for everyone involved in SAT Mexico’s activities.

3. Scope

This Policy applies to:

• General Management
• Board of Directors
• All SAT Mexico employees
• Operations Coordinators
• Tour guides
• Suppliers
• Subcontracted companies
• Hotels, tour operators, and service providers participating in our operations
• Clients during the delivery of our services
• Any individual or organization acting on behalf of SAT Mexico

4. Principles

4.1 Safety First

Safety shall take precedence over any operational, commercial, or administrative decision whenever a risk to people has been identified.

4.2 Prevention

We promote a preventive culture based on the identification, assessment, and control of risks before incidents occur.

4.3 Shared Responsibility

Health and safety are everyone’s responsibility.

Every employee, supplier, and business partner is expected to act responsibly to protect both their own safety and the safety of those around them.

4.4 Legal Compliance

SAT Mexico complies with all applicable legislation relating to occupational health, safety, and workplace hygiene, as well as any additional voluntary standards adopted by the Company.

4.5 Continuous Improvement

We continuously evaluate our performance to strengthen our preventive practices and improve the effectiveness of our health and safety management processes.

5. SAT Mexico’s Commitments

SAT Mexico is committed to:

• Providing safe and healthy working conditions.
• Identifying and controlling risks associated with our operations.
• Promoting appropriate hygiene practices.
• Fostering a culture of prevention.
• Complying with all applicable legislation.
• Encouraging open communication regarding risks and incidents.
• Investigating incidents to prevent recurrence.
• Maintaining emergency response procedures.
• Promoting the physical and mental well-being of our employees.

6. Risk Management

SAT Mexico will implement processes to identify, assess, and control risks associated with:

• Offices.
• Tourism operations.
• Transportation services.
• Events.
• Excursions.
• Outdoor activities.
• Facilities used during the delivery of our services.

Whenever significant risks are identified, preventive and corrective measures shall be implemented before operations begin.

7. Workplace Hygiene

SAT Mexico promotes appropriate workplace hygiene through:

• Clean and organized workspaces.
• Proper waste management.
• Adequate sanitary facilities.
• Access to safe drinking water.
• Regular cleaning of offices and common areas.
• Promotion of healthy habits among employees.

8. Safety During Tourism Operations

During the delivery of our services, we strive to:

• Assess the risks associated with each activity in advance.
• Select suppliers that meet appropriate safety standards.
• Verify that activities are suitable for participants.
• Provide timely safety information and preventive recommendations.
• Maintain emergency response protocols.
• Promote the use of appropriate protective equipment whenever applicable.

9. Emergency Management

SAT Mexico will establish procedures to respond effectively to situations including:

• Accidents.
• Medical emergencies.
• Natural disasters.
• Fires.
• Evacuations.
• Security incidents.
• Any situation that may affect clients or employees during operations.

Whenever necessary, we will coordinate our response with the appropriate authorities and specialized service providers.

10. Employee Responsibilities

All employees are expected to:

• Comply with this Policy.
• Perform their duties safely.
• Properly use available equipment.
• Report hazards, unsafe conditions, and incidents.
• Participate in training programs.
• Cooperate during incident investigations.

11. Supplier Responsibilities

SAT Mexico expects its suppliers to:

• Comply with applicable legislation.
• Maintain safe conditions for employees and clients.
• Inform SAT Mexico of any significant risks associated with their services.
• Maintain emergency response procedures.
• Cooperate during safety assessments whenever requested.

12. Training

SAT Mexico will promote regular training programs covering topics including:

• Occupational health and safety.
• Accident prevention.
• Basic first aid.
• Emergency response.
• Fire prevention.
• Safety during tourism activities.
• Safe risk management.
• Workplace hygiene.
• Employee well-being.

13. Incident Reporting and Investigation

All incidents, accidents, unsafe conditions, or near misses shall be reported as soon as reasonably possible.

SAT Mexico will investigate incidents with the objective of:

• Identifying their root causes.
• Implementing preventive actions.
• Reducing the likelihood of recurrence.
• Strengthening our safety culture.

Our objective is to learn from every incident and continuously improve our operations.

14. Monitoring and Evaluation

SAT Mexico will establish mechanisms to periodically evaluate its health and safety performance.

Whenever applicable, performance indicators may include:

• Workplace accidents.
• Operational incidents.
• Reported near misses.
• Training delivered.
• Risk assessments completed.
• Compliance with safety procedures.
• Preventive actions implemented.

The results obtained will support informed decision-making and continuous improvement.

15. Responsibilities

General Management

General Management is responsible for:

• Approving this Policy.
• Promoting a preventive culture.
• Allocating the resources necessary for its implementation.
• Periodically monitoring compliance with this Policy.

Department Managers

Department Managers are responsible for:

• Implementing this Policy.
• Monitoring compliance with established procedures.
• Identifying risks.
• Promoting safe working practices.
• Following up on incidents and corrective actions.

Employees

All employees are expected to:

• Comply with this Policy.
• Act responsibly.
• Report hazards and incidents.
• Participate in training programs.
• Contribute to maintaining a safe working environment.

Suppliers

We expect our suppliers to:

• Comply with this Policy whenever they participate in our operations.
• Maintain safe working conditions.
• Cooperate during evaluation processes.
• Promptly communicate any significant risks.

16. Continuous Improvement

SAT Mexico recognizes that health and safety are dynamic processes requiring ongoing review and improvement.

We are committed to:

• Periodically reviewing our procedures.
• Evaluating performance results.
• Implementing preventive and corrective actions.
• Strengthening employee training.
• Incorporating new technologies and best practices.
• Promoting the active participation of employees and suppliers.

Our objective is to continuously reduce risks while strengthening an organizational culture focused on prevention.

17. Policy Review

This Corporate Health and Safety Policy shall be reviewed at least every two years or earlier whenever significant changes occur in:

• Applicable legislation.
• Operational conditions.
• Identified risks.
• Corporate strategy.
• International best practices in occupational health and safety.

Any revisions to this Policy shall be approved by General Management and communicated promptly to the appropriate areas of the organization.

Final Statement

At SAT Mexico, we believe that a safe and healthy environment is essential to delivering exceptional tourism experiences. Risk prevention, the protection of people, and the promotion of a strong safety culture are fundamental elements of the way we operate and of our commitment to responsible tourism.

Accordingly, we reaffirm our commitment to acting responsibly, proactively managing risks, promoting continuous improvement, and working collaboratively with our employees, clients, suppliers, and strategic partners to ensure that every operation is conducted in accordance with the highest standards of health, safety, and well-being.