1. Statement of Commitment

SAT Mexico recognizes that every child and adolescent has the right to grow up in a safe environment, free from all forms of violence, abuse, exploitation, neglect, or discrimination.

As a company committed to responsible and sustainable tourism, we maintain a zero-tolerance policy toward any form of abuse, exploitation, or violence against children, including the commercial sexual exploitation of children and adolescents in the context of travel and tourism.

Our commitment extends across all of our operations and applies to our employees, suppliers, business partners, and clients, promoting a culture of prevention, awareness, and responsible action.

2. Purpose

This Policy establishes the principles, responsibilities, and preventive measures designed to protect children and adolescents from any form of abuse or exploitation that may be associated with SAT Mexico’s operations and activities.

3. Scope

This Policy applies to:

• General Management
• All SAT Mexico employees
• Tour guides
• Coordinators
• Suppliers
• Tour operators
• Subcontracted companies
• Transportation providers
• Business partners
• Clients during the provision of our services
• Any individual or organization acting on behalf of SAT Mexico

4. Principles

4.1 Best Interests of the Child

All decisions involving children or adolescents shall prioritize their safety, well-being, and overall development.

4.2 Zero Tolerance

SAT Mexico maintains a zero-tolerance policy toward:

• Commercial sexual exploitation of children.
• Human trafficking.
• Child sex tourism.
• Illegal child labor.
• Physical violence.
• Psychological violence.
• Neglect.
• Grooming.
• Any other form of child abuse or exploitation.

4.3 Prevention

We promote a culture of prevention through employee training, awareness initiatives, and the responsible selection and evaluation of suppliers.

4.4 Shared Responsibility

Protecting children and adolescents is the shared responsibility of all employees, suppliers, and business partners working with SAT Mexico.

5. Commitments

SAT Mexico is committed to:

• Never promoting or collaborating with companies or individuals involved in any form of child exploitation.
• Integrating child protection criteria into supplier evaluation processes.
• Providing regular training to employees.
• Promoting responsible tourism among clients and suppliers.
• Cooperating with competent authorities whenever necessary.
• Acting immediately upon any reasonable suspicion of child abuse or exploitation.

6. Prevention of the Commercial Sexual Exploitation of Children and Adolescents

SAT Mexico strongly condemns all forms of the commercial sexual exploitation of children and adolescents.

We will not tolerate:

• Child sex tourism.
• The production or distribution of child sexual abuse material.
• Facilitating contact between tourists and children for sexual purposes.
• Human trafficking for the purpose of sexual exploitation.
• Any conduct that endangers the physical or emotional well-being of children or adolescents.

7. Supplier Selection and Evaluation

Suppliers are expected to demonstrate that they:

• Comply with all applicable laws and regulations.
• Do not engage in practices that violate children’s rights.
• Maintain safe environments for children and adolescents.
• Provide appropriate training to their employees when applicable.
• Cooperate with official investigations whenever required.

SAT Mexico reserves the right to suspend or terminate business relationships with any supplier that fails to comply with this Policy.

8. Expected Conduct of Employees

All employees are expected to:

• Treat children and adolescents with dignity and respect.
• Maintain professional conduct at all times.
• Avoid any behavior that could be perceived as inappropriate.
• Immediately report any suspicious situation.
• Never share personal information or images of children without the explicit authorization of their parents, legal guardians, or legal representatives and only for a legitimate purpose.

9. Client Awareness

SAT Mexico promotes respect for children’s rights among its clients by providing information about responsible tourism and ethical behavior during their travels.

Whenever appropriate, preventive messages related to child protection may also be communicated.

10. Incident Reporting

All employees, suppliers, and business partners must immediately report any reasonable suspicion of:

• Commercial sexual exploitation of children.
• Human trafficking.
• Illegal child labor.
• Violence against children.
• Inappropriate conduct by third parties.

All reports will be handled with the utmost confidentiality.

SAT Mexico will fully cooperate with the competent authorities during any investigation.

11. Training

SAT Mexico will implement periodic training programs covering topics including:

• Children’s rights.
• Prevention of the commercial sexual exploitation of children.
• Identification of risk indicators.
• Reporting procedures.
• Responsible tourism.
• Ethical conduct.

12. Responsibilities

General Management

General Management is responsible for:

• Approving this Policy.
• Allocating the resources necessary for its implementation.
• Monitoring compliance with this Policy.

Employees

Employees are responsible for:

• Complying with this Policy.
• Participating in mandatory training programs.
• Reporting any suspected violations.

Suppliers

Suppliers are expected to:

• Comply with this Policy.
• Implement preventive measures whenever applicable.
• Cooperate with SAT Mexico and the competent authorities.

13. Policy Review

This Policy shall be reviewed at least every two years or earlier whenever significant changes occur in applicable legislation, international best practices, or identified risks.

14. Alignment with International Standards

This Policy is inspired by the principles and best practices established by:

• The United Nations Convention on the Rights of the Child.
• The United Nations Guiding Principles on Business and Human Rights.
• The Fundamental Conventions of the International Labour Organization (ILO).
• The United Nations Sustainable Development Goals (SDGs).
• The principles promoted by The Code for the Protection of Children from Sexual Exploitation in Travel and Tourism.
• International best practices in sustainable and responsible tourism.

SAT Mexico will keep this Policy under continuous review to ensure ongoing alignment with evolving international standards and best practices.

Final Statement

SAT Mexico believes that protecting children and adolescents is a shared responsibility and an essential component of responsible tourism.

Through this Policy, we reaffirm our commitment to actively preventing all forms of child abuse, violence, and exploitation while promoting a safe, respectful, and ethical environment for everyone involved in our operations and activities.